Shipping & Delivery

1. SHIPPING & DELIVERY POLICY

At Look, we provide FREE Standard delivery to any address within Global. However, do note that we do not deliver to PO Boxes, military and restricted areas, all naval ports andJurongIsland.

On the front, we deliver to most countries that our logistics partners have affiliates in and whilst we strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly and safely. For a list of countries that we deliver to and our charges, you may select your item and proceed to the check out page as charges are based on weight & volume. Upon entering your delivery details, we will auto calculate the delivery charges based on your given address without the need for payment or registration.

2. ORDER STATUS & TRACKING

All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.

Local Deliveries

There are 2 delivery options available for customer, Standard and Express courier.

Standard Courier – is FREE for all local orders and it takes approximately 5 working days to reach you from the time of order.

Express Courier – is available at an additional charge of $4.00 and it takes approximately 3 working days to reach you from the time of order.

To serve you better, you may even choose the timing of your deliveries from 9am to 10pm, weekdays or Saturdays, regardless of Standard or Express couriers.

Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner, with your 6-digit Order Number. There will be an additional charge for re-delivery should nobody be present to receive the package. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.

International Deliveries

For all international deliveries, the time taken is dependent on our logistics partners and their affiliates. However, rest assured that your order is safely on its way and may track its status here.

3. TAXES, DUTIES & TARIFFS

For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.

4. MODE OF PAYMENTS

We accept payments via VISA/MASTER credit and debit cards, American Express and PayPal. Please visit www.paypal.com for more information. We do not accept payments via ATM or inter-bank transfers.

  • Lucelly

    “I love all my mami swim pieces! They are so so soft. I could literally wear them all the time 🙂 I love this brand because its so versatile and the overall quality is amazing! They hug my body nicely while I swim and tan. I love hoe I feel in them.” – Lucelly M.

  • Jojo

    “What a cute bikini! I loved the entire set! The fabric is high quality. I feel amazing in it! I would recommend and can’t wait to get my next set” – Jojo

  • “I’m obsessed! Literally tried on my pieces numerous times when my package arrived because I couldn’t believe how good I looked and felt in them! I purchased the Cleo top & high waist Emilio bottoms both in a size large. I’m a 36DD and normally wear size US7. I could have sized down to a medium bottom but I wanted more coverage. Overall, I would say they are true to size and the quality is amazing!” – Valerie D.

  • Laura

    “Me encanta mi traje de baño! Me queda absolutamente perfecto y se siente super suave! Ultimamente, esta es mi favorite marca de trajes de baños – gracias chicas!” – Laura C.

  • Noella

    “Obsessed with my set from you guys! I have a piece from every collection and the growth in quality is amazing! Feels soooo good on and fit like a glove” – Noella E.

  • Tristan

    “These swimsuits are my favorite! I love how I can wear them to the pool, the gym, or a night out. Can’t get over how amazing these swimmies are!” – Tristan D.

  • Textimonial1

    “I absolutely love it! The material feels great. Arrived on time and packaging was really cute. Definitely worth it” – Rosanna



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    Mami Swim Co., LLC - Atlanta, GA 30305 - care@mamiswimco.com